How We Use The Information We Gather

NYcity Jewelry offers fine jewelry at below wholesale prices. In order to contact you regarding a purchase, sizing, color preference or other questions we may have to better serve you we ask that you give us your name, mailing address, and email address. We use PayPal as our payment preference and we will never ask you for credit card information or any other sensitive financial information. All purchases that you may make from our website are to and through the third party PayPal to which our links take you. You financial information is never seen by us or given to us by these merchants. See the privacy policies for these merchants on their sites.

• Send you news from NYcity Jewelry (if you request)
• Provide you with an opportunity to use our Shopping Service

Once NYcity Jewelry gathers your name and email address, Your information, name and email address will not be used for any other purpose than delivery of your newsletter and sale announcements. Your name and address will not be sold to mailing-list firms. We do not disclose any identifying information about individuals who have opted into our email system.

Opt-Out Policy

To opt out of receiving communications from Enduring Collections, just select "unsubscribe" on our subscription status page and enter the requested information. Or you can make your request via email by sending this request to maggie@nycityjewelry.com.

Security

NYcity Jewelry is committed to protecting the privacy of your personal information. We will not sell or rent our email lists to any third party for any reason.

Contacting NYcity Jewelry

To provide the best customer service possible, NYcity Jewelry provides multiple methods for customers to ask questions and provide feedback.

• Use the contact form on our "Contact" page. This provides direct contact to Margaret Hollingsworth, Owner of the Site, who reads each e-mail and tries to promptly answer your questions. Enduring Collections may also file your comments to improve the site and program or review and discard the information. Please send us your comments about the NYcity Jewelry Web site or the shopping experience in general, as we always appreciate feedback.
  
• Or you may call Customer Service at 1-505-237-0274.

Legal Disclaimer

The only time NYcity Jewelry will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

Our Merchant Policy

How To Order: Shop Online:
http://www.nycityjewelry.com


Phone: 1-505-237-0274

Fax: 1-505-237-0275

Email: sales@nycityjewelry.com

Shipping Limits: We ship anywhere in the United States.

Shipping of Fine Jewelry
Shipping is $10 to anywhere in the USA and Canada and includes $100 insurance coverage. additional insurance coverage maybe purchased for $1.50 per $100. packages are ship by priority mail or ups, depending on which of our warehouses the package is shipped from.

Customer Guarantee: We guarantee complete satisfaction on all of our products. If you are not satisfied for any reason, please return the item(s) within 30 days for a complete refund. Online PayPal orders will receive a refund through PayPal.

Return policy: If for any reason you are not satisfied with our products, you may return them in their original condition for a full refund or exchange within 30 days. This guarantee does not apply to custom orders, pieces not in original condition, special orders, or pieces that have been modified per customer request. Please use our Contact Form to email us at and request a refund code.

All returns must be received within 30-days of the order date to receive full refund or exchange. We are not responsible for lost, misdirected, or delayed mail.

Returns or Exchanges may be sent to the address below. Please be sure to include a brief note:

NY City Jewelry
Attn: M Hollingsworth
10307 Cielito Lindo
Albuquerque, New Mexico 87111

Payment Options: We use PayPal online through whom you may use credit cards (Visa, Master Card, American Express). You may pay by check, however your order will not be processed until your check clears your bank. Money Orders are also accepted. Please have checks and money orders made out to Margaret Hollingsworth d/b/a NY City Jewelry. Sorry, we cannot accept C.O.D. orders.